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"Once again, Jerry and Danny came through!! This is my 2nd bike to buy from WWHD and it couldn't have been ANY BETTER!!! Every part of the deal was great!! Don't "waste" your time going ANYWHERE else!! Come give these guys a try and you will feel the same way!!! You'll never want to go to another dealership for sales, parts and service!! Thanks again for a GREAT EXPERIENCE!!!"
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By: Steven Big Spring,TX
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"I was soooo ready to get my Harley that I thought I would wet myself when I pulled into the parking lot at Wild West Harley Davidson. Turns out it was just the long awaited ride from Hobbs, NM to get there. Darla made the whole experience smooth and enjoyable. I waited close to 40 years to get My Harley and Darla and the entire staff of WWHD made the wait worthwhile, not to mention the joy I got riding my new Heritage Softail back home to Hobbs.
Thank you Wild West and thank you Darla for helping make a life-long dream a reality. I will recommend Wild West to anyone talking about buying a Harley for the rest of my life.
Jim Costin
Hobbs, NM"
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By: Jim Hobbs,NM
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"Your sales girls are awesome! Cheryl & Melissa hooked me up!I had my heart set on the Cascade HD Leather Jacket & Chaps in Santa Fe.They had the chaps, but not the jacket. I called over 20 HD stores looking for the jacket in my size. Finally a girl at the Pikes Peak HD Store in Colorado referred me to Wild West. This was on a Tuesday and I needed the gear for a weekend run by Thursday. They had the jacket! They discounted the chaps if I would get them through them instead of my local store. They saved me over $100.00 on the set and they got the it to me by Thursday morning! These two gals worked above and beyond what I had experienced in calling the other 19+/-stores.I definately will do business with them again and I recommend others to as well. Great experience!"
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By: Francesca Santa Fe,NM
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"A well spent 350 miles
The total experience surrounding my recent purchase was outstanding, with all contacts with dealer staff beyond reproach.
My local dealer in Roswell will not work with open figures, during purchase, They will add certain "add on" packages to mask the real cost of the base model, and never is the retail price even close to MSRP. Sales reps are not given the authorization to quote you the real price. All numbers/monies, are negotiated through the sales/finance manager as bargaining goes back and forth while the customer plays the waiting game. Additionally,it seems that the Service Dept, is torn between American and Metric knowledge.
At Wild West the experience is completely reversed. They, (Sales Staff)seem to realize that when someone walks in to buy something with expendable funding has already researched the internet for the past couple of months, and pretty much know the MSRP of certain bikes and options, or even their own trade in value. They don't make you sit there and cool your heels while they play the back and forth approval/dealing game between the Sales Representative, customer, and Sales Manager or some unseen Finance Officer.
My sales person was Darla Mason. Absolutely outstanding in every aspect of the purchase. She could quote prices, shipping dates, options, even weird questions off of the top of her head that was always correct. She ALWAYS answered the phone, and responded to e-mail. She seemed to always be there FOR ME, Yes, she always rememberd my name and who I was. The team work between her and Jerry Meeks was phenomenally professional, resulting in a comfortable trust.
During the order/waiting period, I had the occasion to question the Service Dept. about several things such as Exhaust systems and the fittage of certain options on the 08 model. I talked to Mike, and Chris mostly but everyone I talked to had answers, GOOD honest answers based on true knowledge and experience with Harley Davidson. The horror stories surrounding my local dealer such as oil drain plugs left loose, and lengthy waits on repairs are many resulting, in mis-trust and the preverbial me against them attitude.
Hats off the the store manager of Wild West Harley Davidson, his team reflects knowledge gained through training, and experience, with individual employee attitudes and ethics stemming from the seemingly pleasant working environment. Yes customers do notice.
This past year has seen the purchase of seven new Harley Davidson's from co-workers in my office; two from California, two from South Texas, and three from WWTHD. Yep, sometimes it's well worth the distance to be treated like an adult during purchase, and treated like a friend or fellow biker during service. 350 miles, yes, well worth the trip.
Joseph L. Harris (INST)
United States Border Patrol (RET)
Federal Law Enforcement Training Center
Artesia, New Mexico
Marfa, Texas
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By: Joseph Artesia, NM / Marfa, TX,TX
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"Your service is awesome...I have been riding 27 yrs. [shopped and bought bikes] and you have the best service I've seen; friendly, great attitude from everyone...[bend over backwards to help you]. I've told all my friends that ride about your great dealership!!! Thanks, Ellen "
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By: Ellen Tatum,NM
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"Darla sold me the bike that I'd been wanting since my dad bought his Super-Glide in '74. She's a sweetheart, and made this a great experience for me. Thanks Darla, and thanks Wild West.
Job well done!!!!!!!!!"
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By: Randy Lubbock,TX
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"I,REALLY ENJOYED DEALING WITH WILD WEST HARLEY-DAVIDSON.DARLA,WAS A GREAT SALESPERSON.I HAVE REALLY ENJOYED MY FLHX. I, HAVE BEEN TELLING ALL MY FRIENDS AND FAMILY.ABOUT THE GREAT SERVICE AND PRICES.THANKS!"
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By: Anonymous CARLSBD,NM
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"I called and compared prices at other dealerships but Wild West was the best by far. Darla handled everything over the phone and everything was ready when I arrived. Micheal in Service and also the parts department took excellent care of me on some accessory purchases and install. I took my FLHX back for the 1000 mile inspection and again I was treated with value. You can bet the next bike I purchase, ( I now have 2 and there will be more ) will also be at Wild West. "
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By: Victor Amarillo,TX
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"I have always had a very pleasent experience there from my purchase of my FLHRC to the acessories. The only complaint I have is I NEVER have enough Money for what I want when I come in :) I would envite everyone to shop there. The selection is great and the people are 10 times better."
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By: Terry Crosbyton,TX
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"Id Like to thank the wild West crew especialy Darla, Danny,
Jerry and the young fellow who helped load the bike into a
tight space, You all are ubove a 5 star rating, I love my new Dyna Superglide Custom.
It was well worth the rainy drive from El Paso and back.
Thanks again
Ray
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By: Ray EL Paso,TX
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"The staff was helpful and fast, Danny Barnhill wasted no time in getting me out of the door and down the road, just wish all of the accessories and Clothing didnt cost so much, but thats what will keep the Harley Davidson name a staple in History and it makes it a privledge to own one."
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By: Shannon Lubbock,TX
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"After trying to buy a motorcycle in my own town and no one wanting to sell me one, Mikeith and the whole Wild West gang was wonderful. I will tell everyone what a great experience buying my first motorcycle was."
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By: Angela Abilene,TX
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"The best bike buying experience I've ever had. It took all of 45 minutes to complete my deal and I'm so very impressed with the level of service I got from everyone at Wild West especially my sales lady Darla Mason. "
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By: Chris Lubbock,TX
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"Thanks to all at WWHD. We bought our 2007 Electra Glide Classic in March 07, and love every minute we can spend riding it. A special thanks to Darla for making our buying experience easy and pleasurable. The staff in sales,parts, clothing and service all seem very professional and knowledgable and go out of their way to help. You are all 5 STAR!!!"
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By: Tim & Michale Snyder,TX
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"Having experienced their excellent service department, it was no surprise how friendly and efficient their sales departmet is. Thanks to Darla, Jerry and the whole crew at Wild West...only problem is now my wife wants a bike"
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By: Darwin Lubbock,TX
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"i had checked at several different dealers in new mexico,texas.no one could make me a good straight forward deal.wild west did,but what impressed me the most was the service.i met danny in sales,mike in parts,all great guys that helped me set up my road king custom the way i wanted.they even stayed over late in the evening after hours getting my bike ready.these people do go the extra mile for you.thanks again wild west harley and staff. "
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By: steve carlsbad,NM
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"My husband and I bought bikes a year ago and am still happy with the service from Wild West! The salesman was very knowledgeable and me being a woman made me feel very comfortable with my purchase. I will not go anywhere else for my Harley needs.
Thank you Wild West!"
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By: Star Lubbock,TX
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"Thank you Jerry and Larry!! We love our FLSTC Heritage Softail. Thank you for making our dreams come true. I am glad we didn't make that trip to El Paso. We are in Hog Heaven!!
Rhonda"
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By: Lee Levelland,TX
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"To all the staff at WWHD, i say thank you for all of your time and helpfull input. You made me and my dads purchase as pain free as possible. Yall are all great and yall all need to be commended on the great work yall do."
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By: Tye Snyder,TX
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"i did not buy a motorcycle. my purchase was clothes. the service was excellent and i can't wait to come and buy some more stuff.."
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By: donna lorenzo,TX
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"This was the easiest, most pleasant vehicle purchase ever. Everyone was courteous,professional and informative. I've shopped and visited many other H-D dealers in the past.....
Wild West made me an owner. I bought exactly what I wanted and paid a really fair price. Thanks to all."
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By: Keith Hale Center,TX
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"I had owned a Dyna years ago, just got back into riding a bike again and bought a Vulcan..it just wasnt a Harley and I wanted one again. I had looked at three Texas dealers(including "the big one") and one in NM, A friend told me to go to Wild west in Lubbock. That was the best advise I had received in a long time, Wild West was like no other dealer..friendly, caring, no pressure and willing to go the distance for the customer. Jerry Meeks THANK YOU for putting me back on a Harley...the staff at wild west was great helping with accessories and loading my Harley on the trailer in the snow. I will be back.
Kelly
Artesia, NM"
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By: kelly Artesia,ND
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"Good evening,
I just wanted to than you guys for the quick and professional service you provided.
Every member of the Wild West staff was professional, courteous and made me feel special while performing my service.
Take care, and have a Merry Christmas back home in Lubbock.
Ken "Coyote" Woodard
Allen, TX"
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By: Ken Allen,TX
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"While at home on leave from Iraq, WWHD was excellent to me. I had made a deal through military sales to puchase an 07 Heritage. Needless to say the Military fell through. I ventured up to WWHD to look around. I had my heart set on a solid black 07 Heritage. When I arrived, WWHD had a white one. Darla went out of her way to accomadate me and found me a black one. I am back in Iraq now through May 07. I look forward to visiting WWHD again. THANKS SO MUCH FOR GOING OUT OF YOUR WAY DARLA!!!"
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By: Bruce Lubbock,TX
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"Everyone was super friendly and Jerry Meeks was wonderful to deal with. We also enjoyed visiting with the owner of Wild West Harley. Thanks Guys for helping us with our new adventure!"
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By: Michele Snyder,TX
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"Just wanted to let you guys know it is well worth th 300 mile round trip for service. We have never been treated so well as we have been by everyone at Wild West H-D. We now have several friends and family bringing their bikes to your shop for service. Thanks guys!!"
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By: Richard Abilene,TX
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"BOUGHT A NEW 1200 CUSTOMER FROM DARLA COULD NOT ASK FOR A BETTER SALES PERSON VERY KIND AND HELPFUL MADE BUYING A NEW BIKE GREAT THANKS DARLA AND CHRIS IS SERVICE HAS BEEN VERY HELPFULL THEY HAVE A GREAT SERVICE DEPARTMENT ALSO IF YOU NEED A NEW BIKE ARE ONE SERVICED THATS THE PLACE TO GO"
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By: SCOTT LUBBOCK,TX
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"I'M A FIRST TIME BUYER AND I COULDN'T HAVE HAD A BETTER EXPERIENCE AT WILD WEST, JERRY MEEKS WAS TOTALLY FRIENDLY AND VERY HELPFUL AND KNOWLEDGABLE. I REFERRED A FEW FRIENDS AND WE ALL GOT HARLEYS NOW! ITS THE BEST PLACE TO BUY A HARLEY BAR NONE:)"
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By: GEORGE LUBBOCK,TX
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"Had my bike in over the weekend for service and to have they put on some accessories. They did a GREAT job!!!
This is the place to buy and get your bike serviced!!!!!
Every part of this dealership is 5 Star!!!!!!!!! Thanks!!!"
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By: Steven Big Spring,TX
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"It took a lot for me to trade my Heritage. I loved that bike, but y'all made it worth my while. You gave me a great trade-in. There are other dealers near, but I'll only do business with WWHD. To think I get greeted at the door...I can actually see how a bike feels...sales and service personnel treated me like I was the only one there...but I wasn't. Thanks y'all! A special thanks to the tie-down dude (I wish I knew your name)...you were a great help and I got my Ultra home without a hitch thanks to you. I can't say enough about WWHD, except I have and will recommend you to all my friends! "
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By: Michael Amarillo,TX
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"harley davidson is the best bike i have ever owned and all i ever will own"
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By: hunter lubbock,TX
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"I belive you are the closest HD dealer to my home than sells msrp I have heard this in town here. I was wondering if you did a newsletter if so please add me. I also find that your used prices are very good but I would rather see the act bikes rather then stock photos Thanks and keep up the good work Stan"
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By: stan corrales,NM
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"Wild West is a FIVE STAR Dealership!! They put the "Fun" back into buying a bike!!! Thanks to Jerry and Danny both!!!"
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By: Steven Big Spring,TX
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"You guys did a great job installing my new tire fast so i could head on home. THanks to Chris and all the guys in the service dept. Everyone at your dealership was friendly my next bike will come from wildwest thanks guys"
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By: charles amarillo,TX
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"A great bunch of people to work with. Thank you for the great picture of our Harley that we received in the mail. It was a nice surprise. Thank you Jerry and Danny for all your help."
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By: JAMES AND CAROL LAWTON,OK
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"I bought my 1998 Fat Boy over 2 years ago and I still get a rush everytime I ride it. Although a local dealer here in El Paso claims to be THE largest, he couldn't even touch you guys on quality or price and you made my trip to Lubbock well worth it. I flew in, rode it back and have enjoyed it ever since. I'll be headed back to see you as soon as I'm ready for a new one."
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By: Raymond El Paso,TX
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"Wild West Harley Davidson is a great place for sales, service, and parts. I am on my 2nd bike and everyone has been super. From sales to service. From parts to accessories. Thanks and keep up the good work."
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By: Chuck Lockney,TX
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"Having purchased 2 bikes from you in the past 6 months, along with many parts, accessories, and service, I would truly not go to another dealer. Your entire staff and your service is excellent. I will recommend your shop to any in the market as probably the best in the state. "
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By: Roy San Angelo,TX
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"After sitting down and talking to Danny he made a good deal for both of us. When I dropped off the old dyna for service before trading it in, they were great, this is coming from an A and P certified mech, keep it up. Overall, I would say you atleast need to go to the dealership and see what they can do for you before making any unneccessary trips to other shops. Trust me, I did this and ended up staying with Wild West H-D."
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By: Kevin Lubbock,TX
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"Great people to buy a bike from or any other harley accessories or parts"
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By: EDDIE Lubbock,TX
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